by Alisa M.
My name is Alisa McCullough, I am now a new homeowner thanks to your agent Donna Serwan. I feel the need to express to you what a gem you have representing Century 21 AA Realty. I first came into contact with Donna via telephone. Donna caught me at a good time although I was tired, exhausted and in need of an agent. With so many agents calling, it was just something about Donna that day. I tell you she was never pushy, always pleasant and very professional, so I gave her a chance. Donna Serwan did not once disappoint me. Every time I wanted to see a particular home she got me in – no excuses. Anytime I asked a question she got me an answer quickly. Donna made me feel comfortable. She knew everything I wanted in a home even when sometimes I began to forget what I wanted LOL. I can personally say Donna Serwan represented me 110%. She was aggressive, but, subtle and always knew how to present an offer attached with a written narrative outlining something good about me as her client and why I wanted to buy their home. It has been an emotional rollercoaster shopping for a new home and sometimes I fell apart but Donna has been with me all the way and helped me hold it together and I will always love her for that. I always talk about Donna and will refer her to anyone I know searching for a home. Mr. DellAccio, do not let this gem get away from Century 21 AA Realty, take care of my new friend. Bay ShoreWas this helpful to you? 0 Helpful votes